Privacy Policy

Effective Date: 01 March 2024

Redomatic Technologies (“Redomatic,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, products, services, or interact with us in compliance with the Data Protection (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you register for an account, use our services, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.
Sensitive Personal Data or Information (SPDI): We only collect SPDI when it is necessary for providing services, and we obtain your explicit consent prior to collecting such information.
Device and Usage Information: We may automatically collect information about your device and how you interact with our website or services, including your IP address, browser type, operating system, pages visited, and actions taken.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and maintain our services.
To personalize your experience and improve our products and services.
To communicate with you about your account, updates, and promotions.
To analyze usage trends and optimize the performance of our website and services.
To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

With service providers who assist us in operating our business and providing services to you.
With your consent or at your direction.
To comply with legal obligations or protect our rights and interests.
In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, as required by the DPDPA.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You may also opt-out of receiving marketing communications from us.

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@redomatic.com.